Shipping Policy

Shipping Policy

We ship all orders from our fulfillment warehouse located in Miami, Florida.

Orders totaling $100 USD or more (prior to any fees and after all discounts) are eligible for Free Standard Shipping.

U.S. orders that do incur in shipping cost will have a flat $6 USD Shipping Fee applied at checkout.

Our processing time is 1-2 business days to process, pack and ship the order.

Marino Kids is not responsible for package deliveries affected by an invalid or old address provided by the customer, natural occurrences, air and ground transportation delays or strikes, customs, or transfers from our U.S. carrier to the local carrier in the destination country. We cannot guarantee address update requests made to orders processing and will not be responsible for packages shipped per the order address but under request to edit from the receiver.

International Orders

*All international orders are FINAL SALE.

We do ship internationally to most global regions. All international orders go out via FedEx International Economy and most often arrive within 10 business days from the time of shipment. Duties and taxes are included with the freight costs at no markup on our end.

International Orders have a flat $20 USD fee applied at checkout

*All prices on product listings are in USD.

Order Status

You will receive a shipping confirmation email with a tracking number once your order ships. The tracking number for orders within the U.S. will include an estimated delivery day.

Cancel/Edit an Order

Orders cannot be modified or canceled once they have been submitted. However, unwanted items can be returned for a refund once received if they are eligible under our return/refund policy. For more information, please refer to our refund policy page .

Lost / Misplaced in Transit Packages

For all lost packages we will submit a claim with the carrier on your behalf to search out where it may be. Please allow up to 10 business days for us to resolve the issue with the carrier and get an update from them. Often times, these will be delivered within the 10 days.

If you’re missing item(s) or your shipment or if you have concerns about the products you received, contact us within 7 days of the delivery date.

Please make certain to ship to a secure location as we will not process refunds or re-ship orders once the tracking shows delivery confirmation.